Information on cancellations

Right to cancel
You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 days from the day on which you or a third party named by you, who is not the forwarder, takes or took possession of the goods.
If the contract extends to multiple goods which you ordered in a single purchase order and which are delivered separately, the cancellation period is 14 days from the day on which you or a third party named by you, who is not the forwarder, takes or took possession of the final goods. If the contract is for the delivery of a single item in multiple consignments or parts, the 14-day cancellation period starts on the day on which you or a third party named by you, who is not the forwarder, takes or took possession of the last consignment.

To exercise your right to cancel, you must notify us
(Tripus systems GmbH, Am Hohen Rain 2, 89347 Bubesheim, phone: (08221) 901662; fax: (08221) 32073; email: tripusshop@tripus.de) by means of a clear declaration (for example a letter sent by mail, fax or email) about your decision to cancel this contract. You may use the specimen cancellation form for this, but there is no obligation to do so. You may also complete the specimen cancellation form or another clear declaration on our website (www.tripus.de) electronically and send it to us. If you make use of this facility, we will send you confirmation that we have received your cancellation without delay (for example by email).

To meet the cancellation deadline, it is sufficient that you send the notification that you intend to exercise your right to counsel before the end of the period.

Consequences of cancellation
If you cancel this contract we must reimburse you with all payments which we received from you, including the delivery costs (with the exception of the additional costs incurred from you selecting a different type of delivery than the lowest cost standard delivery method offered by us), without delay and at the latest within 14 days from the day on which we receive notification of your cancellation of this contract. To repay these monies we will use the same method of payment that you used for your original transaction unless an express agreement to the contrary has been made; under no circumstances will you incur any charges as a result of this repayment.

We may refuse to make the repayment until we have received the returned goods or until you have provided evidence that you have sent the goods back, whichever occurs earlier.
You must return the goods to us without delay and in any event at the latest within 14 days from the day on which you notify us of the cancellation of the contract. This deadline will be met if you dispatch the goods before the end of the period of 14 days. You must pay the immediate costs of returning the goods.

You must only pay for any reduction in the value of the goods if this value reduction was caused by unnecessary handling of the goods to check their quality, properties and function.